Regardless of the warranty (at this time) they should be able to get the replacement set up. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks. The quality of a printed document or photo is not as expected. If the problem persists and the black ink is still not printing, please call in to our technical support team and request a replacement printer. This document is for Deskjet Ink Advantage 5525 and HP Photosmart 5520, 5521, 5522, 5524, and 5525 e-All-in-One printers. There are four orange plastic spots, left over from the protective cap. Buy printers online or in store with Zip Pay at Officeworks. Turn it over and examine the area around the ink port. Choose from the best home printer brands like Canon, HP and Brother. If the standard troubleshooting did not resolve black not printing I would suggest removing the black cartridge. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. I will recommend that if any of you have not tried the steps within this Printer Prints a Blank Page or Does Not Print Black or Color Ink document then please do. The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 5520. Step 1: Use genuine HP ink cartridges HP recommends that you use genuine HP ink or toner supplies. Hi you all appear to have a Photosmart 5520 this should make my reply a bit easier Press the plastic tab at the end of the cartridge that needs to be replaced to release it, then carefully pull the cartridge out from the printer. I'm not sure where you want me to go from there, like I said I'm just frustrated at this point now because the printer was working fine just a few days ago and it's obvious it's not only my printer as everyone else in this forum have had issues and when half of them get resolved they didn't do anything special it just miraculously repairs wrote: He said my printer is out of warranty & there is no recall on this printer and that his hands are tied. Business PCs, Workstations and Point of Sale SystemsĪNYWAYS - just got off the line with tech support.In fact, it’s the go-to printer for freelancers, work-at-home. Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues. Printer Wireless, Networking & Internet The HP Photosmart 5520 All-in-One Printer has a huge following meaning many people buy this printer despite limited mileage. Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.The only way is to replace the printhead. Even with alcohol or specific solvent, it is sometimes impossible to dissolve the mix of dry ink and dust. Notebook Hardware and Upgrade Questions Most Helpful Answer DrNox drnox Rep: 1.6k 8 4 2 Posted: Options The printhead is probably clogged.
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